Privacy Policy for Solid Hook Inc.
Last Updated: August 6 2023
At Solid Hook Inc., we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data you provide to us while using our website and services. By accessing our website and engaging with our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information: When you request a quote, contact us, or engage with our services, we may collect personal information such as your name, email address, phone number, company name (if applicable), and address.
Payment Information: If you make a payment on our website, we may collect your payment card details or other financial information. However, we do not store payment card details on our servers. We use secure payment gateways to process payments securely.
Usage Data: We may collect non-personal information about your interactions with our website, including IP address, browser type, device information, and pages visited. This data is used to improve the functionality and user experience of our website.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how users interact with our site. You can manage your cookie preferences through your browser settings.
How We Use Your Information
Providing Services: We use your personal information to process your requests for quotes, provide transportation services, and fulfill our contractual obligations.
Customer Communication: We may use your contact information to communicate with you regarding your inquiries, quotes, service updates, and important announcements.
Improving User Experience: Your usage data helps us understand how our website is used, enabling us to enhance its functionality and tailor content to better serve your needs.
Marketing and Promotions: With your consent, we may send you promotional materials, offers, and newsletters about our services. You can opt-out of marketing communications at any time.
Data Sharing and Disclosure
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and IT support. These providers are contractually bound to use your information solely for the purposes specified by us.
Legal Compliance: We may disclose your personal information as required by law, government authorities, or to protect our rights, privacy, safety, or property, or that of our users or the public.
Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. We restrict access to your information to only those employees and third parties who require it for legitimate business purposes.
Your Choices and Rights
You have the right to access, correct, or delete your personal information. You can also choose to unsubscribe from marketing communications or withdraw your consent to process your data. To exercise these rights or for any privacy-related inquiries, please contact us at info@solidhook.ca.
Retention Period
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or prominent notices on our website.
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at info@solidhook.ca.
Thank you for choosing Solid Hook Inc. Rest assured, your privacy is our priority, and we are committed to maintaining the confidentiality and security of your information.
